Refund policy

Returns & Store Credit

We put a lot of love into every order — and we hope you feel that when it arrives. Because each piece is made to order and carefully fulfilled, all sales are final.

However, we believe in standing behind what we send you. If something arrives that isn't quite right — wrong size, wrong color, or not what you ordered — we want to hear from you. Just reach out within 14 days of delivery and we'll take care of it with store credit.

Every situation is unique, and we handle each one with the same care we put into our pieces. We are not here to leave you hanging.

📩 Contact us at contactsupport@gevalli.shop and we'll get back to you promptly. Our team is available Monday through Friday, 8am–5pm, excluding weekends and holidays. Messages received outside of these hours will be responded to on the next business day.